Social Intelligence = Business Intelligence

Hello folks –

Recently read a very insightful article from Harvard Business Review on data management and how organizations (not just law firms) are falling behind (appeared in April 2012 issue).  Paraphrasing the articles main points:

• Fewer than 44% of employees say they know where to find information they need for their day-to-day.

•Executives don’t manage information as well as they manage talent, capital and brand.  – Provide business development teams and lawyers with an information advantage as it pertains to their client and practice development strategies.

•Managers need to wake up to the fact their data investments are providing limited returns – their organizations are under-invested in understanding the information.

•Half of all employees find that information from corporate sources is in unusable format – The best companies avoid this problem by deploying improved information filtering and visualization, for example, they might provide charts instead of raw data.

These data points, as well as the recent and continued press on “Big Data,” likely implies the challenges to uncover intelligence are hear to stay.  All the best,

Peter